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Post# A313214

Mandarin - CS Officer (Makati City, Philippines)

Posted On: Friday, 26 May, 2017
Reply to: (Use contact form below)
Compensation: 70,000 - 80,000
Company: Aquoz Solutions, Inc.
 

Responsibilities

Handle voice and chat support.
Provide a strong unique and personalized service.
Maintaining and updating customers’ accounts.
Responding to customers’ complaint, determining the cause of the problem, selecting and explaining the best solutions to solve the problem.
Collecting customer feedback/information and analyzing customer needs.

Requirements

Candidate must possess at least High School / Diploma Holder / Degree Holder (Advantage) or relevant experience.
Required skills: Microsoft Office and internet users. Must be computer savvy and good communication & outgoing customer service skills.
Strong (Verbal & Written) abilities in Chinese Language; Mandarin.
Ability to speak in English is a plus.
Able to handle work pressure, fast pace, able to handle demanding customers and bright ideas on problem solving for customers.
Sales and Marketing background will be an advantage in work experience.
Highly motivated.
Must be able to work shifting schedule and public holidays.
Must be a Native / Non-Native Chinese.
Must be in 23-35 years of age.

Note:

Free Airfare Ticket for expat candidates.
Free accommodation
Free meal
Add me on SKYPE: marvin.nacuray for fast processing.


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