| Compensation | : negotiable |
| Company | : JWgrace |
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Company
A global Fortune 500 company in Service Industry. With more than 10,000 employees in China.
Job Description
Title:
Business Process Manager
Report to:
CIO
Direct Reports:
/
Department:
IS&T
Responsibilities:
Determine as-is processes and support the design of to-be processes for the following projects, but not limited to:
- CRM
- Sales Recognition
- Supply Chain
Key job responsibilities include, but are not limited to:
- Develop an approach for analyzing effectiveness of key processes. Impact assessment of process gaps is dependent upon analyses of gray areas not clearly defined by established standards and by exercising good business judgment.
- Oversee and provide leadership to team members in project execution. Using experience and interpersonal skills, coach team members to assure consistent, high quality project performance.
- Assess process strengths and weaknesses utilizing complex analysis techniques, including senior & operating management focused interviews, analytical procedures, transaction testing, bench marking of best practices across the business; and external research to determine optimal techniques for improving effectiveness and efficiency of business operations.
- Elicit cooperation and support from key process owners. Establish on-going communication to share with process owners and senior management issues & improvement recommendations throughout the life of the project.
- Serve as a catalyst for positive change. Provide solutions and Communicate results in a formal project read-out presentation. Lead an interactive discussion of risks and recommendations. Influence senior management to champion process improvements and establish ownership of action plans at the appropriate point within the organization.
- Prepare formal reports for senior management expressing an opinion on the quality of control systems and incorporating agreed solutions to process gaps. Follow-up quarterly to help assure and facilitate action plan completion. Provide materials & results summaries for communication to the CIO and projects directors.
Requirements:
- 6 – 8 experience in multinationals with strong exposure to foreign ways of working and thinking
- Excellent spreadsheet and word skills (Microsoft Office)
- Very good to excellent understanding of business analysis and problem solving tools and techniques
Shanghai JW Grace Consulting Co., Ltd
Confidential Page 2 7/7/2010
- Hands on experience on implementation of CRM business processes
- Hands on experience on implementation of sales recognition business processes
- Six-Sigma expertise and qualification is a strong plus (green/black belt)
- Good understanding of finance / ERP systems (SAP FI/CO) and how to extract best value improvements from the system
- Good understanding of Finance best practice
- Excellent ability to work individually and as part of a team
- Excellent level of systems knowledge (from project and / or super user perspective)
- Very good to excellent analytical skills
- Very good interpersonal and presentational skills
- Very good ability to communicate the case for change and build consensus
- Self starter - able to work on own initiative
- Good ability to deliver to plan and deliver to deadlines
- Excellent influencing, networking and cross functional working skills
- Clear ability to co-ordinate and motivate staff
- Excellent English written and verbal communications skills
Location:
Shanghai
Salary:
Negotiable
Start Date:
ASAP |
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